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Frequently Asked Questions

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What is Paleo?

Eating paleo means eating a diet consisting of the foods/ingredients that early humans subsisted on during the Paleolithic era. Paleo diets are free of dairy, legumes, grains, and refined sugars, instead consisting of meats, fruits, and vegetables. As a result, paleo diets are high in vitamins, minerals, antioxidants, and easily digestible proteins, and absent of excessively processed foods.

What makes Paleoethics supplements different?

Unlike most fitness supplements, our carefully crafted blends are paleo-compatible, made of completely natural non-GMO ingredients, and are free of space-wasting fillers and unhealthy, processed substances. We offer a wide range of products that can meet the needs of any lifestyle.


Can I combine supplements?

Yes. In fact, we encourage it! All of our products can be handpicked to suit your lifestyle and used synergistically for optimal results.

Should I ask my doctor about eating Paleoethics?

We use only natural ingredients that meet the highest standards of purity and safety, but you should always consult your doctor if you plan on making major diet/lifestyle changes, have a medical condition, food allergies, or are on any type of medication that may be incompatible with certain foods.

Why is there a Warning Label?

In 1986 California voters approved Prop 65 legislation that required the state government to publish a list of chemicals known to cause cancer or reproductive harm. Furthermore the law required product manufacturers and business owners to put warnings on their products if it contained one of these chemicals - even if it is present in a quantity so small that it poses absolutely no risk to anyone that uses the product.

Paleoethics does not add any known chemicals to our products. The soil in which our vegetables and herbs are grown have naturally occurring metals such as “iron”. The plants absorb these nutrients in the growing process thus when tested may contain “iron” etc.. Paleoethics fully tests its products for harmful heavy metals and fully meets the FDA and Health Canada guidelines. The warning statement on our products is there only for the state of California and to protect ourselves from the chance of litigation.

Vitamin Content - Why are some of these values zero?

Paleoethics uses whole food sources in our products. These raw materials are sourced around the world from the best sources possible. Whole food raw materials are not standardized to provide a set or specific amount of vitamins, i.e. broccoli may have lots of vitamin C in one batch but later in the year during the next harvest it does not. Paleoethics does not add any synthetic raw materials to our line of products. As a result of the natural variability of whole food sources and supply, we are limited as the the claims / amounts of vitamins and minerals we can claim on our product. The label laws in the USA state that we must meet or exceed the stated vitamin levels on our packaging. If we do not meet our label claim we could be forced to recall our products from the market place.

A common trend on the market today is to use whole food sources and then add a synthetic vitamin blend to the product to boost the nutrition profile and fool the consumer into thinking the vitamins are all coming from whole foods.

Do your products contain any ingredients on the WADA prohibited list?

We have tested Paleoethics products in the past for banned substances. The results passed completely. We are clean! We are currently not certified WADA or NSF for sport at this time, but are looking into the process of certification.

Will your Vegan Protein test positive for any illegal substances in a urinalysis test?

You're safe to consume our products containing Hemp protein, it is illegal for our raw goods to contain any CBD or THC.


Are your Clean Protein powders grass fed?

Yes. The beef we use is Grass Fed beef from Sweden and our protein source is muscle opposed to collagen. This is very important to us, as all of our products are free of any hormones, GMOs, fillers, synthetic ingredients, gluten, added sugars, artificial sweeteners, eggs and dairy. All of our products are made with whole food ingredients that are compatible with the paleo diet.

What is the percentage of protein in your Clean Protein?

Our Clean Protein supplements are made up of 90% protein which consists of beef muscle in hydrolyzed form. There are no fillers at all, just great tasting high quality protein which is easy to digest and will not cause any bloating or digestive discomfort.

How much caffeine is in Surge?

There is only 14mg of naturally occuring caffeine per serving! For comparison, a small cup (286ml) of coffee has roughly 140mg of caffeine.

Why is cane sugar used in the Rebuild Recover?

The Rebuild Recover product is designed to help balance and regulate sugar and electrolyte levels during or post workout. By including organic cane sugar, we are introducing a very slow burning sugar that will not cause any spikes on the glycemic index but will still help balance your body's natural levels. Some consider it a healthy alternative to traditional sports drinks. Rebuild Recover will however not cause you any bloating or discomfort, nor will you feel any sugar crash.

Is Regen a form a creatine?

No Regen is not a form of Creatine. Regen is a whole food derived supply of 20 essential amino acids that are 100% all natural!

Does Paleoethics carry BCAAs? If not, what is the best replacement?

You can find find all your branch chain amino acids from a natural source in our REGEN peptides. This product contains all 20 essential amino acids in a pre digested state, this means that they get into your system in a highly efficient way. Also, because they are all from a whole food source you are avoiding synthetic materials, and carrying agents like corn which are traditionally used in BCCA supplements.

Do any of your products contain collagen peptides?

Our products do no contain collagen peptides.


When should I take Paleoethics supplements?

The directions for all our supplements are found directly on the package. Some of our supplements are intended to be taken before, during, or after a workout. Others can be taken before bed, or in your morning smoothie. For best results, be sure to read and follow the directions carefully.


My order hasn’t arrived yet, what can I do?

Orders are usually processed within 48hours of receiving them (with exceptions of holidays). If your order has not been received the best way to handle the situation is to contact the shipper directly using your tracking number to find out where it is. If they are unable to help, contact one of our friendly customer service representatives for added assistance.

I forgot to add my apartment/buzzer number to my order, what should I do?

In this situation it is best to send us an email via our contact us page right away to ensure this issue can be rectified before your order is sent out. If your order has already shipped, you will have to deal with the shipping provider directly.

Refunds/Returns & Coupon Codes

I bought one of your products through another location, can I return it directly through you?

We value our many different partnerships and never overstep their policy based decisions. If a product was bought through an affiliate, the request for return/exchange/refund must be made directly through them. We will only accept return requests for purchases made directly through our website.

I just placed my order and changed my mind, am I able to cancel it and be refunded?

Please be advised that once an order is placed, they are not eligible for cancellation or refunds. If you have further questions or concerns before placing your order, please contact a customer service representative who will be happy to assist you.

I missed your promotion by one day, am I still eligible to receive it?

Promotions are only honoured up until their expiration date and time. There are no exceptions. If you wish to to be aware of our different promotions sign up for our newsletter.

I placed my order but forgot to apply my coupon code, can I still receive the discount?

Once an order is placed, we do not offer refunds or returns. Before confirming your order be sure that all necessary discounts are accurate and that coupon codes have been applied. Once an order is placed, it is final.

Where can I apply my coupon code?

Any coupon code or gift-card can be applied during the checkout process inside the 'Discount' input box.